FAQ

To move an item, tap it and drag your finger or use the moving button. To rotate an item, choose one of the ways: 1. Choose an item in 3D mode - tap the rotation button to rotate the item by a 45-degree step with every click. 2. Choose an item - open 2D mode - tap the rotation button - and rotate the item with a free degree.

Two ways here: 1. Choose an item - scale the screen as close to the item as possible - then tap the dots on the corners of the form and pull it. 2. Choose an item - tap the settings button - then set the size you want.

Select and drag item by fingers in the axes the item attached. If you need to change the other axes select an item - click Properties - change Location parametres, Height above floor, Distance from the wall or ceiling.

Choose an item - tap the blue palette button - and choose a texture or upload your own (only for PRO users).

You can use Construction items from our catalog to create new furniture and customize it as you want. Also, using Constructions you can create multi-level floors and ceilings, sloped ceilings, unusual forms of walls, etc.

You can click Item-Properties-Height above floor to place item on the correct height.

Step 1. If you are new here you may start with a free tutorials to learn how to work with a Room Planner App. It will helps you to create your first interior. Also, click Room Design Wizard option in the room settings and Show tips button. You will see the instructions and tips regarding how to use the app. Step 2. Check the Blog. We regularly publish here an information about all the major software updates. Step 3. Subscribe our Instagram and Pinterest to learn more about an interior design and get inspiration. Step 4. Check Find ideas menu. There is a lot of inspiring ideas created by our users. You can also publish your designs to the personal portfolio. Step 5. Don't forget to check FAQ updates. We regularly add most popular questions here.

You can modify or cancel your subscription at any time by following these instructions. iOS or macOS: support.apple.com Android: support.google.com

Go to furniture catalog - Build section - Click Add level - Pick an option Add level or Add Lower Level - Name it

To upload 2D plan, tap Room settings (or Export menu) - tap Export and pick one of the plans. There are a few options for 2D plans: 1. Full-Color Screenshot 2.Real Estate Floor Plan (only for Commercial accounts) 3. Architectural Floor Plan (only for Commercial accounts)

This option is available for Commercial accounts only (PRO+ and PRO++). To get the .max project , go to the Export menu - tap Export scene to 3ds Max - fill the mail form and your scene will be automatically sent.

This option is currently not available. We hope to have it soon! Tap here to push the progress.

We have a desktop version available for MacOS and Windows. All the products are available on our website.

You can pick the picture with a frame in the catalog. Go Catalog - Decoration - Pictures - Filter with frames and change the picture to custom one using color settings. Also, you can upload your own 3D model or 2D picture. Go to My items in the Catalog.

Go to Catalog - More - My items - Click + icon. You can add 3D and 2D items. Read requirements.

Open "Settings" app. Swipe down a bit to reveal search. Type "Room Planner" in search and choose it in search results. Choose "Language" you like in "Preferred language" section.

1. Change the language on your Android device, tap Settings. 2. Tap System Languages & input. Languages. If you can't find System, then under Personal, tap Languages & input Languages.​ 3. Tap Add a language, and choose the language that you want to use. 4. Drag your language to the top of the list.

Easiest way is to enable sync service (a Pro feature) on your old device and make sure that all your designs are synced to cloud. Use same Facebook or Google account to login on new device and your designs will be restored. Alternatively you can go to your room, click "Export" icon and choose "Export link" option. Save that link somewhere (you can send e-mail to yourself). On new device install the app and click on saved link. That will restore your design.

Start drawing floor plan from scratch and add all the necessary rooms using Add room function in the Build Catalog menu or draw rooms manually.

In that case Room Planner will offer you to get a subscribtion with an unlimited amount of rooms. Yes, you can delete old rooms to create a new ones.

When a new user opens a link of a floor plan Room Planner creates a copy of a project. This way every new user creates his version of a project and can share it as well. So you can control versions of a project creating an unlimitted amount of a new links.

We use cloud based rendering.

Yes, we do. Detailed information available here.

If you have a problem with one of the projects - please go to the project settings - tap Contact us - and describe your problem.Also, it is helpful if you add some screenshots or a video. The project link will be automatically attached to the letter and we will be able to see your bug. If you have any other specific problems please let us known by email to support@icandesignapp.com

Feel free to contact us at support@icandesignapp.com

Read Delete account info page.

There are a few options. 1. You can choose the My Floor Plans option or one of the room types in the Home page: Living room, Kitchen, Bedroom, etc. Just tap the plus sign and create the room! Then choose a room shape or draw walls from scratch. You can also add a background image and measure the space. 2. You can find and save rooms from the Find Ideas page. Click Edit on the picture you would like to edit. Also, you can save ideas using the Star button. Saved ideas will be available on the Home page - Saved Ideas.

Go to Room settings - click Change floor plan scale - set percentage.

All the projects automatically save all changes. You can explore your projects on the Home page - My Rooms.

Go to the Home page - choose one of the room types, My Floor Plans, for example - tap Edit in the top right corner - choose the projects you want to delete and click the trash button.

Use two fingers to scale the screen and one finger to rotate it.

Open 2D plan - tap Edit Room - choose the wall you want to move - drag it with your fingers or set a new room size using the wall settings (only for PRO users).

Tap the wall in either 2D or 3D mode - choose the blue settings button - set the thickness, length, and ceiling height.

Tap the wall - choose blue settings button - tap the Hidden switcher.

To remove moldings, tap the wall - choose the blue settings button - switch off either plinths, ceiling moldings, or both. Also, you can tap Moldings and then tap the trash button. To add moldings, tap the 3rd special blue button with a molding icon.

Click on the wall or ceiling and choose the blue 2D button.

Click the wall or ceiling and choose the blue palette button.

There are two ways: 1. Tap the window - tap the blue Curtains button - choose one of the options in the menu. 2. Go to Catalog - Decoration - Curtains (attached to window) or Ceiling Curtains (attached to ceiling) and choose one of the options in the menu.

Tap the window - tap the Select view button and choose one of the pictures from the menu or install a new one. To delete the window view, click the No view option.

Go to Catalog - Windows and Doors - Window sill.

Go to Catalog - Windows and Doors - Shutters.

Go to kebab menu in the top right corner of a room or My portfolio page - click Settings - Language - choose the language.

Go to kebab menu in the top right corner of a room or My portfolio page - click Settings - Units.

Go to kebab menu in the top right corner of a room or My portfolio page - click Settings - Country.

Go to kebab menu in the top right corner of a room or My portfolio page - click Settings - Offline mode.

Tap the photo icon "Take a Photo" in the top right corner of a room and follow the instructions.

Click Take a photo - Switch to Panorama.

Choose the quality of the photo in the top right corner. The full HD size is available for PRO accounts only. The 4K size is available for Commercial accounts only.

Hold 2 fingers (or click scroll on PC mouse) on your phone screen/touchpad and pull up or down.

Go to Photo - Click Lighting - choose one of the presets or click settings and set brightness, color temperature, sun position, sun height and artificial lighting (turn off or turn on lighting fixtures on a renderer).

You can find specific items in the catalog. Click Add Furniture-Rooms-Outdoor Space-Swimming pool.

You can find specific items in the catalog. Click Add Furniture-Rooms-Outdoor Space-Grill.

Follow the instruction here.